This website is operated by Sword & Shield, PLLC ("the firm"). This policy explains what we collect through the site and what we do with it. Last updated October 9, 2026.
What we collect
- Inquiry forms. Name, phone, email, company, city, the date on your order, the issue you select and anything you write. Submitted forms are emailed to the firm and stored in our case-intake system.
- Accounts. Name, email, phone, company and address, a hashed password, and the matter details you enter.
- Uploaded records. Documents you upload to your dashboard are stored encrypted at rest in our database and are visible only to you and firm staff. They are never transmitted to any government agency by this website.
- Payments. Card details are entered on Stripe's hosted checkout and are never received or stored by the firm. We receive the payment amount, your name and email, and a Stripe transaction reference.
- Technical data. Standard server logs (IP address, browser, pages requested). We do not use advertising trackers. We may use privacy-respecting analytics.
How we use it
To respond to your inquiry, to provide legal services if you become a client, to deliver purchased content, to process payments, to send transactional email (confirmations, receipts, password resets, matter updates), and to operate and secure the site. We do not sell or rent your information.
Who sees it
Firm attorneys and staff; our service providers under confidentiality obligations (hosting on Vercel, database on Neon, email through Resend, payments through Stripe); and anyone we are required by law or court order to disclose to. Information you send before an attorney-client relationship is formed is treated as confidential to the extent the Rules Regulating The Florida Bar require.
Cookies
A session cookie keeps you signed in. We do not use third-party advertising cookies.
Your choices
You can update or delete your account information from your dashboard, or ask us to delete it by emailing help@swordandshield.com. We retain client files as the Florida Bar rules require.
Contact
Sword & Shield, PLLC, 1453 Market Street, Tallahassee, FL 32312. help@swordandshield.com. (850) 815-0256.